Privacy Policy — Robocat Casino
This Privacy Policy describes how Robocat Casino collects, handles, and protects the personal data of its users. The operator is committed to protecting your privacy rights. Last modified: January 2026.
1. Data Controller Details
Data Controller: Liernin Enterprises Ltd
Registered Office: 50 Spiru Kyprianou Street, Office 401, Limassol, Cyprus
Email: [email protected]
2. Personal Data Collected
Robocat Casino collects and processes the following personal data:
- Identification Data: Full name, date of birth, nationality.
- Contact Information: Email address, phone number, residential address.
- Financial Data: Type of payment method and related details (to the extent necessary).
- KYC Documents: Copies of identification documents and proof of residence.
- Technical Data: IP address, browser type, device identifier, session data.
- Transaction Data: Deposits, withdrawals, and gaming history.
- Communication Data: Customer service correspondence and chat logs.
3. Purpose and Legal Basis for Data Processing
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of a contract |
| KYC verification and Anti-Money Laundering (AML) compliance | Legal obligation |
| Processing deposits, withdrawals, and transactions | Performance of a contract |
| Providing customer support | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interest |
| Promotional communication (with consent) | Consent |
| Maintenance of gaming history for legal purposes | Legal obligation |
4. Data Retention Period
Personal data is stored for the duration of the active account and after its termination in accordance with applicable laws — generally for 5 years for financial and transaction data. KYC documents are retained for at least 5 years as required by relevant AML regulations.
5. Data Transfer to Third Parties
We may share your data with third parties in the following cases:
- Payment Service Providers — to process transactions.
- KYC/AML Verification Partners — to fulfill identification obligations.
- IT Infrastructure and Hosting Providers — to operate the platform.
- Regulatory Authorities — based on legal obligations.
We do not sell your data to third parties for marketing purposes. All third-party processors are bound by data processing agreements to handle data securely.
6. Your Data Protection Rights
Under applicable data protection laws — including the GDPR — you are entitled to the following rights:
- Right of Access: You can request information about the data we process.
- Right to Rectification: You can request the correction of inaccurate data.
- Right to Erasure: You can request the deletion of your data (subject to certain conditions).
- Data Portability: You can request your data in a machine-readable format.
- Right to Object: You can object to data processing based on legitimate interest.
- Withdrawal of Consent: You can withdraw your consent for data processing at any time.
To exercise your rights, please send an email to: [email protected]. We will respond to your request within 30 days.
7. Data Security
Robocat Casino utilizes 128-bit SSL encryption for all data transfers. Personal data is stored on encrypted servers with access restricted only to authorized personnel. We conduct regular security audits to minimize data protection risks.
8. Cookies
The platform uses cookies and similar technologies to improve user experience, perform analytics, and ensure security. Detailed information on cookie management can be found in our Cookie Policy.
9. Contact and Complaint Management
For data protection inquiries, please contact us at: [email protected]. If you believe your data is being handled unlawfully, you may file a complaint with the supervisory authority. As the operator is based in Cyprus, the primary authority is the Office of the Commissioner for Personal Data Protection. You may also contact your local authority, such as the National Authority for Data Protection and Freedom of Information (NAIH) in Hungary: naih.hu.